Refund policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any further reasons. Since each product is only made individually by us after the order has been received (any type of personalization counts), the right of withdrawal does not apply. The revocation period begins on the day on which you personally or a person commissioned by you - with the exception of the carrier of the goods - received or received the goods. If you wish to make use of your right of withdrawal, please inform us of this decision by sending us a signed declaration by post to MANIRO Store,, Meinerzhagen, or send email. The form provided below for revocations can be used, but its use is not mandatory. The date on which your declaration of cancellation was sent is decisive for compliance with the cancellation period.


Consequences of revocation

In the event of cancellation, we will reimburse you for all payments made by you, including delivery costs, within a maximum of 14 days after receipt of the cancellation (except for special delivery costs that you have chosen, which exceed the normal delivery costs offered by us). The refund will be made using the same payment method that you chose when placing the order. Changes to the method of payment are possible by arrangement. The reimbursement of payments will not generate any additional costs for you. The shipped goods will be picked up by us or we will take care of the return of the same. You are only responsible for any diminished value of the goods if this results from use of the same which goes beyond the examination of the properties, condition or function of the goods.


Exclusion or premature expiry of the right of withdrawal according to § 312g Para. 2 BGB

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Sample withdrawal form

(In order to exercise your right of withdrawal, please enter the relevant data in the following form and send it to us.) - At MANIRO store Meinerzhagen – I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*) Order date: reference date: Ordered goods / service: Your name: Your Address: - Your signature: - Date: ___________ (*) Please cross out what is not applicable. This cancellation policy page was created by